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Privacy Policy

Hair Nature values your personal information and is committed to protecting it from misuse and unauthorised access, in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

INFORMATION WE COLLECT

The only personal details we collect are those provided by you — such as your Name, Email Address, Date of Birth, Billing and Delivery Address, and Phone Number.
We will never ask you to disclose any further personal or sensitive information beyond what is necessary to process your order.

You have the right to access and update the information you provide to us.
To make any amendments, please contact us at info@hairnature.com.au.

WHAT WE DO WITH THE INFORMATION

Your personal information is primarily used for the following purposes:

  • To process, finalise, and deliver your online orders.

  • To assist Hair Nature with marketing, planning, research, and website functionality improvements.

  • To maintain the proper functioning and security of our website and customer transactions.

We may disclose your information when necessary for:

  • Credit card processing

  • Shipping and delivery purposes

  • Law enforcement or fraud investigations

  • Compliance with legal obligations

The information shared with these service providers is limited to what is necessary for them to perform their duties. These entities are strictly prohibited from using your information for their own marketing or sharing it with any third party not associated with Hair Nature.

HOW WE PROTECT YOUR INFORMATION

Your details are treated as strictly confidential. Access is restricted to senior management or authorised personnel only in special circumstances.

We do not sell, distribute, or pass on any personal information that could identify you to unrelated third parties.

We do not store credit card details. All online payments are processed securely using SSL (Secure Sockets Layer) encryption, ensuring that all sensitive information is deleted after your purchase is complete.

COLLECTION OF COMPUTER DATA

We automatically collect certain information about your browsing activity to help us improve our services. This may include:

  • Your IP address

  • Browser type

  • Traffic statistics

  • Pages visited, items viewed or searched

  • Access times, dates, and duration of visits

This data is anonymous and cannot be used to personally identify you.

STATEMENT OF OWNERSHIP

This website is owned and operated by AGK IMPORTS PTY LTD (A.B.N 36629259427).
Hair Nature reserves the right to update or amend this Privacy Policy at any time. Customers will be notified of significant changes when they occur.